Town of Jackson Departments & Services

The Town of Jackson provides comprehensive municipal services through dedicated departments staffed by approximately 150 professional employees. Each department plays a vital role in maintaining community infrastructure, ensuring public safety, guiding responsible development, and delivering services that residents and businesses rely on daily.

Town Clerk

The Town Clerk serves as the official record keeper for the municipality, maintaining permanent records of Town Council meetings, ordinances, resolutions, contracts, and other official documents. The Clerk's office provides essential administrative support for Town Council operations including preparing meeting agendas and packets, recording minutes, publishing legal notices, and managing the legislative process.

The Town Clerk also handles various public services including business license administration, municipal election coordination, public records requests, and serving as a resource for residents seeking information about town government. This office serves as a primary point of contact between citizens and their local government.

Public Works Department

Public Works is responsible for maintaining and improving Jackson's essential infrastructure. The department manages streets and sidewalks, water and wastewater systems, storm drainage, snow removal, fleet maintenance, and town facilities. Public Works crews respond to emergencies 24/7, ensuring that critical infrastructure remains functional regardless of weather or other challenges.

Key Public Works functions include:

• Engineering: Design and management of capital improvement projects, infrastructure planning, and technical support for development review
• Streets and Sidewalks: Maintenance, repair, snow removal, street sweeping, and pavement management
• Water System: Operation and maintenance of the municipal water supply, including wells, treatment, storage, and distribution
• Wastewater: Collection system maintenance and coordination with regional wastewater treatment
• Fleet Services: Maintenance and repair of all town vehicles and equipment
• Facilities: Maintenance of town buildings and properties

According to the Environmental Protection Agency, municipal water systems must comply with federal Safe Drinking Water Act standards. Jackson's Public Works Department ensures our water meets or exceeds all regulatory requirements.

Planning and Building Department

Planning and Building staff guide land use planning, development review, and building code enforcement. The department reviews applications for building permits, subdivision approvals, conditional use permits, variances, and other land use approvals. Staff work closely with property owners, developers, architects, and contractors throughout the development process to ensure compliance with town regulations while facilitating appropriate growth.

The department administers:

• Building codes and permit issuance
• Construction inspections
• Zoning regulations and enforcement
• Subdivision regulations
• Development review procedures
• Long-range planning initiatives
• Historic preservation programs

Planning staff provide professional support to the Planning Commission and other advisory boards, conduct research and analysis, and develop policy recommendations for Town Council consideration. The department plays a crucial role in shaping Jackson's future while preserving community character.

Jackson Police Department

The Jackson Police Department provides professional law enforcement services to ensure public safety for residents and visitors. Sworn officers patrol the town, respond to emergency calls, investigate crimes, enforce traffic laws, and work proactively to prevent criminal activity. The department emphasizes community policing, building positive relationships with residents and businesses through regular interaction and problem-solving partnerships.

Police services include:

• 24/7 emergency response (call 911)
• Criminal investigations
• Traffic enforcement and accident investigation
• Crime prevention programs
• School resource officers
• Animal control services
• Parking enforcement
• Special event security

The department works collaboratively with Teton County Sheriff's Office, Wyoming Highway Patrol, federal law enforcement agencies, and regional partners to ensure comprehensive public safety coverage throughout Jackson Hole.

Parks and Recreation

Parks and Recreation is a joint program funded by both the Town of Jackson and Teton County, providing recreational opportunities, programs, and facilities for residents of all ages. The department operates community centers, parks, sports facilities, and outdoor recreation areas while offering year-round programming including youth sports, fitness classes, art programs, and special events.

This collaborative approach allows comprehensive recreation services throughout the Jackson Hole area, maximizing resources and opportunities for community members.

Municipal Court

Jackson Municipal Court adjudicates violations of town ordinances and certain state traffic offenses occurring within town limits. The court provides fair, impartial administration of justice while ensuring due process for defendants. Services include scheduling hearings, accepting fine payments, explaining court procedures, and maintaining court records.

The court handles matters including traffic violations, parking tickets, animal control violations, and municipal code infractions. Defendants have the right to contest charges before the municipal judge.

Finance Department

The Finance Department manages the town's fiscal operations including budget development and monitoring, accounting and financial reporting, accounts payable and receivable, payroll, purchasing, and long-term financial planning. The department ensures responsible stewardship of public funds and compliance with governmental accounting standards.

Finance staff prepare annual budgets for Town Council review and adoption, manage cash flow and investments, coordinate annual financial audits, and provide fiscal analysis to support decision-making. Transparency in financial management builds public trust and ensures accountability.

Community Development

The Community Development Department guides Jackson's growth and evolution in alignment with community values and adopted plans. Staff work on affordable housing initiatives, economic development, downtown revitalization, and quality of life enhancement. The department coordinates with other agencies, non-profit organizations, and private sector partners to address complex community challenges.

Personnel and Human Resources

Human Resources staff support the town's workforce through recruitment and hiring, employee benefits administration, training and professional development, labor relations, workplace safety programs, and personnel policy administration. A skilled, professional workforce is essential to delivering quality municipal services, and HR ensures that employees have the support and resources needed to perform effectively.

Legal Services

The Town Attorney and legal staff provide counsel on municipal law matters, review contracts and ordinances, represent the town in legal proceedings, and ensure compliance with state and federal laws. Legal guidance helps town officials navigate complex regulatory requirements and make legally sound decisions.

Contacting Departments

Department offices are located at Town Hall. Town Hall hours are Monday through Friday, 8:00 AM to 5:00 PM. Contact Town Hall for general information or to reach specific departments:

• Planning & Building Department
• Public Works Department
• Police (non-emergency)
• Emergency Services: Dial 911

Many services are also available online. We encourage residents to contact departments directly with questions or service requests.