Contact the Town of Jackson

The Town of Jackson is here to serve residents, businesses, and visitors. Whether you need a building permit, have a question about town services, want to attend a Council meeting, or simply need information, we're ready to help. Below you'll find contact information for Town Hall and all municipal departments.

Town Hall Location and Hours

Town of Jackson
Town Hall

Hours: Monday through Friday, 8:00 AM to 5:00 PM
Closed: Weekends and observed holidays

Town Hall is located in downtown Jackson, easily accessible from the Town Square. Visitor parking is available in nearby public parking areas and on surrounding streets. The building is accessible to individuals with disabilities, with accessible parking and entrance.

General Information

For general questions about town services, to reach a specific department, or to be directed to the appropriate staff member, contact Town Hall during business hours. Staff can answer basic questions or connect you with the right person or department.

Department Contact Information

Planning & Building Department

Services: Building permits, zoning information, development review, inspections, long-range planning

Public Works Department

Services: Streets, water, wastewater, snow removal, engineering, facility maintenance

Jackson Police Department

EMERGENCIES: DIAL 911
Services: Law enforcement, traffic enforcement, animal control, parking enforcement, crime prevention

Finance Department

Services: Business licenses, utility billing, payments, tax information, financial inquiries

Town Clerk

Services: Council agendas and minutes, public records requests, ordinances and resolutions, elections

Town Manager's Office

Services: Administrative matters, general inquiries, intergovernmental relations

Municipal Court

Services: Traffic citations, municipal ordinance violations, fine payments, court dates

Emergency Services

EMERGENCIES: DIAL 911

For all police, fire, and medical emergencies requiring immediate response, always dial 911. Emergency dispatchers will coordinate appropriate response from police, fire/EMS, and other emergency services.

Emergency services include:

• Jackson Police Department
• Jackson Hole Fire/EMS (joint Town/County department)
• Ambulance service
• Search and Rescue (coordinated by Teton County Sheriff)

Do not call 911 for non-emergency matters. Contact the police department non-emergency line for situations that do not require immediate emergency response.

Online Resources

Many town services and information are available online:

• Pay utility bills and view account information
• Download permit applications and forms
• View Town Council meeting agendas and minutes
• Find START Bus schedules and route information
• Access town ordinances and regulations
• Report non-emergency concerns
• Sign up for community alerts and notifications
• View employment opportunities

Public Records Requests

Wyoming's Public Records Act provides public access to government records. To request public records, contact the Town Clerk's office or submit a written request describing the records sought. The Town will respond within the timeframes required by law. Some records may require research time or copying fees.

Certain records are exempt from disclosure under Wyoming law, including personnel records, attorney-client privileged communications, pending litigation materials, and others specified in statute. The Town Clerk can explain which records are available and any applicable procedures or costs.

Report a Concern

To report non-emergency issues such as:

• Potholes or street maintenance needs
• Water leaks or utility concerns
• Zoning or code violations
• Sidewalk or snow removal issues
• Park or facility maintenance needs
• Other municipal service concerns

Contact the appropriate department during business hours, or use the online reporting system to submit concerns electronically. Town staff will respond to reports and work to address issues promptly.

Town Council Meetings

Town Council meetings are open to the public and typically held twice monthly. Meeting dates, times, and locations are posted on the town website and at Town Hall. Agendas are available in advance, and citizens may provide public comment during designated periods.

For information about upcoming meetings, to request copies of agendas or minutes, or to learn how to participate in meetings, contact the Town Clerk's office.

Social Media

Stay connected with the Town of Jackson through social media for updates, announcements, and community information. Follow the Town on Facebook, Twitter, and Instagram for timely information about town services, events, and news.

Social media provides convenient ways to stay informed, but is not appropriate for emergency notifications or service requests requiring official response. Use official contact methods for formal inquiries or urgent matters.

Community Alerts

Sign up for community alert notifications to receive important information about:

• Emergency alerts and public safety warnings
• Road closures and construction projects
• Snow emergencies and parking restrictions
• Council meeting agendas
• Community events and programs
• Service disruptions

Alert systems use email, text messages, and phone calls to ensure residents receive critical information quickly. Register online or contact Town Hall for assistance signing up.

Language Assistance

The Town of Jackson strives to serve all community members regardless of language. If you need assistance in a language other than English, please let us know and we will work to provide appropriate language services including interpretation or translation of materials when feasible.

Accessibility

Town facilities are accessible to individuals with disabilities. If you need special accommodations to access town services, attend meetings, or participate in programs, please contact Town Hall at least 48 hours in advance so appropriate arrangements can be made.

For information about federal accessibility requirements, visit the Americans with Disabilities Act website.

Visit Jackson

For visitor information about Jackson Hole including attractions, lodging, dining, and activities, contact the Jackson Hole Chamber of Commerce at jacksonholechamber.com or the Jackson Hole Travel and Tourism Board.

We're Here to Help

The Town of Jackson is committed to providing responsive, professional service to everyone who contacts us. Whether you're a longtime resident, new to the community, a business owner, or a visitor, we're here to assist. Don't hesitate to reach out with questions, concerns, or requests for information. We value your input and look forward to serving you.